What happens if I need help?

When you join Mativus, you’re not just given access to a platform and left to figure things out. You receive ongoing support from a team who understands how your business works and what you need to keep growing. We handle all the complicated parts so you don’t waste time trying to troubleshoot technical issues or decode marketing tools.

If you need help with anything, whether it’s understanding how your pipeline works, making small changes to your website, setting up a new lead magnet, or improving your follow-up journey, our team is available to guide you through it. You’ll have access to real people who can walk you through each step, answer questions, and help you make decisions that support your goals.

We also keep your platform running smoothly behind the scenes. That includes ongoing updates, improvements to your automations, and regular checks to ensure everything is working as expected. As your business grows, we’ll help you adjust your platform so it continues to support you rather than hold you back.

The aim of our support is simple, to give you confidence and peace of mind. With Mativus, you’re never left feeling stuck, overwhelmed, or unsure of what to do next. You’re backed by a team who wants you to succeed just as much as you do.